Customer Journey Mapping
In der Welt des Kundenservice ist das Verständnis der Customer…
Vertriebslexikon
A
- ABC-Analyse
- Absatz
- Absatzkanal
- Absatzstufen
- Abteilungsleiter Vertrieb
- Account
- Account Based Marketing (ABM)
- Account Based Selling (ABS)
- Account Executive
- Account Manager
- Account Representative
- Account Supervisor
- After Sales Engineer
- AIDA
- Akquise
- Analyse
- Angebot
- Annual Recurring Revenue (ARR)
- Area Sales Manager
- Average Selling Price (ASP)
B
- B2B
- B2B (Business-to-Business)
- B2B Sales bei Adobe Systems
- B2B Sales bei Atlassian
- B2B Sales bei der SAP AG
- B2B Sales bei Dropbox Inc.
- B2B Sales bei HP Inc. / Hewlett-Packard Company
- B2B Sales bei HubSpot
- B2B Sales bei IBM
- B2B Sales bei Microsoft
- B2B Sales bei Oracle
- B2B Sales bei Salesforce
- B2B Sales bei Symantec Corporation
- B2B Sales bei VMware
- B2C
- Bedarf und Bedürfnis
- Benchmarking
- Blockchain
- Buyer Persona
C
- C-Level
- Call-Center Agent
- CEM
- CFO – Chief Financial Officer
- Challenger Sale
- Circle of Influence
- Consultant
- COO – Chief Operating Officer
- CRM – Customer Relationship Management
- CRO-Conversion Rate Optimierung
- Cross Selling
- Customer Centricity
- Customer Experience Management
- Customer Journey Mapping
- Customer Relationship Management
I
M
P
R
S
- SaaS – Software as a Service
- Sales Assistant
- Sales Commercial Agent
- Sales Consultant
- Sales Coordinator
- Sales Cycle
- Sales Development Representative (SDR)
- Sales Director
- Sales Manager
- Sales Pitch
- Sales Representative
- Salesforce
- Senior Sales Manager
- SEO
- Social Selling
- Solution Selling
- Spin Selling
- Stakeholder
- Sugar
- Supply Chain Management